Views:

Password Manager v3.8 includes the following modules which, when enabled, will cause the corresponding data to be transmitted to Trend Micro.

Each of these modules can be disabled as shown below:

 

Account and Cloud Sync

DESCRIPTION

This data is collected to identify customer accounts for support purposes.

If the user does not want Password Manager to collect this data, the user should NOT sign in, and should NOT create a Trend Micro Account.

DATA COLLECTED

Trend Account email
Password
First Name
Last Name
Language
Phone Number (Japan only)
IAP information (including IAP token, Purchase time, Activation Key)

CONSOLE LOCATION
  • Welcome Page > Sign in now
  • Welcome Page > Try Now
CONSOLE SETTINGS
  • Welcome Page > Sign in now
  • Welcome Page > Try Now

    Try Now

Back to top

Password recording

DESCRIPTION

This data is collected to improve usability and customer experience.

If the user does not want Password Manager to collect their encrypted data, the user should NOT tap the Save button when the dialog appears, and they should close this dialog box.

DATA COLLECTED

Encrypted user website login ID
Encrypted password
Plain text URL

CONSOLE LOCATION

Main UI > Tap + button > Visit website sign in page (for example: account.trendmicro.com)

CONSOLE SETTINGS
  • Main UI > Tap + button > Visit website sign in page (for example: account.trendmicro.com) > Type website account name and password > Tap Submit button on website

    Add a password

    visit website

    Submit/Save

Back to top

Passwords

DESCRIPTION

This data is collected to improve usability and customer experience.

If the user does not want Password Manager to collect their data, the user should NOT provide any data here, and they should close this page.

DATA COLLECTED

Encrypted user website login ID
Encrypted password
Plain text URL

CONSOLE LOCATION

Main UI > Tap + button > Choose any website from this template

CONSOLE SETTINGS
  • Main UI > Tap + button > Choose any website from this template

    Add a password

    Add password

    Add new password

Back to top

Secure Notes

DESCRIPTION

This data is collected to improve usability and customer experience.

If the user does not want Password Manager to collect their data, the user should NOT provide any data here, and they should close this page.

DATA COLLECTED

Encrypted user notes, including:
- Bank Accounts
- Membership Cards
- Contacts
- Other Notes
- Credit Card
- Passport

CONSOLE LOCATION

Main UI > Side bar > Secure Note

CONSOLE SETTINGS
  • Main UI > Side bar > Secure Notes > Select Template > Tap + button

    Side Bar

    Secure Notes

    Other Notes

    + button

    Add new note

Back to top

Form Filling

DESCRIPTION

This data is collected to improve usability and customer experience.

If the user does not want Password Manager to collect their data, the user should NOT provide any data here, and they should close this page.

DATA COLLECTED

Encrypted user website form data:
- Title
- Name
- Gender
- Birthday
- Company
- Job title
- Phone
- Fax
- Email
- Website
- Mailing address
- Credit card number
- Credit card name
- Credit card expiration date
- Credit card security code

CONSOLE LOCATION

Main UI > Side bar > Form Filling

CONSOLE SETTINGS
  • Main UI > Side bar > Form Filling

    Side Bar

    Form Filling

    Form Filling Menu

Back to top

Troubleshooting logs

DESCRIPTION

This data is collected to identify customer accounts for support purposes.

If the user does not want Password Manager to collect their data, the user should NOT tap the button and they should close this page.

DATA COLLECTED

Trend Account email
Product debug logs and dumps

CONSOLE LOCATION

Main UI > Side bar > Settings

CONSOLE SETTINGS
  • Main UI > Side bar > Settings > Send Troubleshooting Logs to Trend Micro

    Side Bar

    Settings

    Send Troubleshooting Logs to Trend Micro

Back to top

Feedback

DESCRIPTION

This data is collected to identify customer accounts for support purposes.

If the user does not want Password Manager to collect the IP address, the user should NOT use this feature.

If the user does not want Password Manager to collect the email address, the user can leave the email address field empty when filling out the feedback form.

DATA COLLECTED

IP address
Email address

CONSOLE LOCATION

Main UI > Side bar > Settings

CONSOLE SETTINGS
  • Main UI > Side bar > Settings > Give Feedback

    Side Bar

    Settings

    Give Feedback

    Share your thoughts

Back to top

You may optionally help improve Trend Micro Password Manager by enabling the following functions to collect system information, product information, and user behaviors inside the app.

Integrated modules from third-party service provider:
Google Analytics, Amazon Mobile Analytics / Pinpoint, AppsFlyer, Google Firebase

DESCRIPTION

Password Manager uses this data to improve product stability, usability, and performance.

Marketing activities are based on this data.

To opt-out, the user should uncheck the Help make Password Manager better box in the Settings page.

DATA COLLECTED

Data collected and returned by SDK

Data includes:

  • Device model
  • Operating system version
  • App version
  • Number of users and sessions
  • Session duration
  • Operating systems
  • Device models
  • ISP carrier name
  • Location
  • Domain
  • First launch data
  • App launch data
  • App updates
  • In-app purchases
  • In-app status
  • In-app events
  • License status
  • Feature usage and operations (events and screens)
CONSOLE LOCATION

Main UI > Side bar > Settings

CONSOLE SETTINGS
  • First Time Launch > Privacy and Personal Data Collection Disclosure > I agree to share anonymous usage data to help improve this app

    I agree to share anonymous crash data to help improve this app

  • Main UI > Side bar > Settings > Help Improve This App

    Help Improve This App

Back to top

Password recording / retrieval
(Android only)

DESCRIPTION

Password Manager uses this data to improve product stability, usability, and performance.

Marketing activities are based on this data.

When a user pulls up their password when visiting a website, Password Manager will transmit that website URL to the Trend Micro backend.

To opt-out, the user should uncheck the Help make Password Manager better box in the Settings page prior to the above action.

DATA COLLECTED

URL
(Android only)

CONSOLE LOCATION

Main UI > Side bar > Settings

CONSOLE SETTINGS
  • Main UI > Side bar > Settings > Help Improve This App

    Side Bar

    Settings

    Help Improve This App

Back to top

Crash report collected by HockeyApp

DESCRIPTION

This data is collected for troubleshooting purposes.

Visit: https://support.hockeyapp.net/kb/app-management-2/what-data-is-collected-with-the-hockeysdks-2 for more information.

DATA COLLECTED

App package name & version
OS name & version
Device model & CPU type
Product debug logs and dumps

CONSOLE LOCATION

Main UI > Side bar > Settings

CONSOLE SETTINGS
  • First time launch > Privacy and Personal Data Collection Disclosure > I agree to share anonymous crash data to help improve this app

    I agree to share anonymous crash data to help improve this app

  • Main UI > Side bar > Settings > Share Crash Data with Trend Micro

    Share Crash Data with Trend Micro

Back to top

Comments (0)
Add a comment