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Password Manager for mobile devices includes the following modules which, when enabled, will cause the corresponding data to be transmitted to Trend Micro. Each of these modules can be disabled as shown below:


Default Collection

Password Manager v5.x automatically collects and transmits the following data, some of which may be considered personal data in certain jurisdictions, after installing/enabling the product. It is necessary to collect this data to provide the security functions on this product. Therefore, you cannot disable these features. If you do not want Trend Micro to access this data, you should uninstall and stop using the product.

Account and Cloud Sync

DESCRIPTION

This data is collected to identify customer accounts for support purposes.

If the user does not want Password Manager to collect this data, the user should NOT sign in, and should NOT create a Trend Micro Account.

DATA COLLECTED

Account profile
- Trend Micro Account Email
- Password
- Last Name
- First Name
- Phone number (Japan only)
- Language

IAP information
- IAP Token
- Purchase Time
- Activation Key

CONSOLE LOCATION

This feature cannot be disabled.

If you do not want this data to be collected, please uninstall the application from your device.

CONSOLE SETTINGS

[Back to top]

Password recording / retrieval

DESCRIPTION

Password Manager uses this data to improve product stability, usability, and performance.

Marketing activities are based on this data.

When a user pulls up their password when visiting a website, Password Manager will transmit that website URL to the Trend Micro backend.

DATA COLLECTED

URL

CONSOLE LOCATION

This feature cannot be disabled.

If you do not want this data to be collected, please uninstall the application from your device.

CONSOLE SETTINGS

[Back to top]

Alert feature

DESCRIPTION

Password Manager uses Amazon SNS web service to send notifications to notify a user for breach events.

DATA COLLECTED

ARNs

CONSOLE LOCATION

This feature cannot be disabled.

If you do not want this data to be collected, please uninstall the application from your device.

CONSOLE SETTINGS

[Back to top]

Integrated modules from third-party service provider:

Amazon mobile analytics/Pinpoint
AppsFlyer
Firebase

DESCRIPTION

Password Manager uses this data to improve product stability, usability, and performance.

Marketing activities are based on this data.

Collect crash logs in real-time for problems where there may be timing issues and logs may be difficult to collect manually.

DATA COLLECTED

Data collected and returned by SDK.

Data includes:
- Device model
- Operating system version
- App version
- Number of users and sessions
- Session duration
- Operating systems
- Device models
- ISP carrier name
- Location
- Domain
- First launch data
- App launch data
- App updates
- In-app purchases
- In-app status
- In-app events
- License status
- Features usage and operations (events and screens)
- Product debug logs and dumps

CONSOLE LOCATION

This feature cannot be disabled.

If you do not want this data to be collected, please uninstall the application from your device.

CONSOLE SETTINGS

[Back to top]

Configurable Features

Password Manager v5.x includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.

Passwords

DESCRIPTION

This data is collected to improve usability and customer experience.

If the user does not want Password Manager to collect their data, the user should NOT provide any data here, and they should close this page.

DATA COLLECTED

Encrypted user website login ID
Encrypted password
Plain text URL

CONSOLE LOCATION

Main UI

CONSOLE SETTINGS
  • Main UI > Tap + button > select website or app

    Add a new password

    Add Password

    Save Password

[Back to top]

Secure Notes

DESCRIPTION

This data is collected to improve usability and customer experience.

If the user does not want Password Manager to collect their data, the user should NOT provide any data here, and they should close this page.

DATA COLLECTED

Encrypted user notes, including:
- Bank Accounts
- Membership Cards
- Contacts
- Other Notes
- Credit Card
- Passport

CONSOLE LOCATION

Main UI > Secure Note

CONSOLE SETTINGS
  • Main UI >Secure Notes > select template > tap + button

    Other Notes

    Add Other Note

    Add New Note

[Back to top]

Personal Details

DESCRIPTION

This data is collected to improve usability and customer experience.

If the user does not want Password Manager to collect their data, the user should NOT provide any data here, and they should close this page.

DATA COLLECTED

Encrypted user website form data:
- Title
- Name
- Gender
- Birthday
- Company
- Job title
- Phone
- Fax
- Email
- Website
- Mailing address
- Credit card number
- Credit card name
- Credit card expiration date
- Credit card security code

CONSOLE LOCATION

Main UI > Tools > Personal Details

CONSOLE SETTINGS
  • Main UI > Tools > Personal Details

    Personal Details

    Add Personal Details

[Back to top]

Leaked Password

DESCRIPTION

Password Manager uses hash value of saved password to determine whether your passwords appear in any data breach.

To opt-out, the user should uncheck the ID Security settings box in the Settings page prior to the above action.

DATA COLLECTED

Hashed value of password

CONSOLE LOCATION

Main UI > Settings > ID Security settings

CONSOLE SETTINGS
  • Main UI > Settings > ID Security settings

    ID Security settings

[Back to top]

ID Security

(Paid User Only)

DESCRIPTION

Password Manager uses hash value of personal information to constantly monitor whether that personal information has been leaked or stolen.

Password Manager stores email address in order to send mail for authentication.

This data is collected to improve usability and customer experience.

If the user does not want Password Manager to collect their data, the user should not provide any data here, and they should close this page.

DATA COLLECTED

Email address
Hash value of email address, credit card, bank account, passport, driver license, social security number, national identity number, tax file number, social insurance number
Encrypted value of email address, credit card, bank account, passport, driver license, social security number, national identity number, tax file number, social insurance number

CONSOLE LOCATION

Main UI > Tools > ID Security

CONSOLE SETTINGS
  • Main UI > Tools > ID Security

    ID Security

    ID Security - Add

[Back to top]

Troubleshooting logs

DESCRIPTION

This data is collected to identify customer accounts for support purposes.

If the user does not want Password Manager to collect their data, the user should NOT tap the button and they should close this page.

DATA COLLECTED

Trend Account email
Product debug logs and dumps

CONSOLE LOCATION

Main UI > Settings

CONSOLE SETTINGS
  • Main UI > Settings > Send Troubleshooting Logs to Trend Micro

    Send Troubleshooting Logs to Trend Micro

Back to top

Feedback

DESCRIPTION

This data is collected to identify customer accounts for support purposes.

If the user does not want Password Manager to collect the IP address, the user should NOT use this feature.

If the user does not want Password Manager to collect the email address, the user can leave the email address field empty when filling out the feedback form.

DATA COLLECTED

IP address
Email address

CONSOLE LOCATION

Main UI > Settings

CONSOLE SETTINGS
  • Main UI > Settings > Give Feedback

    Give Feedback

    Send Feedback

[Back to top]

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Password Manager for Mobile v5.x Data Collection Disclosure

Password Manager for mobile devices includes the following modules which, when enabled, will cause the corresponding data to be transmitted to Trend Micro. Each of these modules can be disabled as shown below:


Default Collection

Password Manager v5.x automatically collects and transmits the following data, some of which may be considered personal data in certain jurisdictions, after installing/enabling the product. It is necessary to collect this data to provide the security functions on this product. Therefore, you cannot disable these features. If you do not want Trend Micro to access this data, you should uninstall and stop using the product.

Account and Cloud Sync

DESCRIPTION

This data is collected to identify customer accounts for support purposes.

If the user does not want Password Manager to collect this data, the user should NOT sign in, and should NOT create a Trend Micro Account.

DATA COLLECTED

Account profile
- Trend Micro Account Email
- Password
- Last Name
- First Name
- Phone number (Japan only)
- Language

IAP information
- IAP Token
- Purchase Time
- Activation Key

CONSOLE LOCATION

This feature cannot be disabled.

If you do not want this data to be collected, please uninstall the application from your device.

CONSOLE SETTINGS

[Back to top]

Password recording / retrieval

DESCRIPTION

Password Manager uses this data to improve product stability, usability, and performance.

Marketing activities are based on this data.

When a user pulls up their password when visiting a website, Password Manager will transmit that website URL to the Trend Micro backend.

DATA COLLECTED

URL

CONSOLE LOCATION

This feature cannot be disabled.

If you do not want this data to be collected, please uninstall the application from your device.

CONSOLE SETTINGS

[Back to top]

Alert feature

DESCRIPTION

Password Manager uses Amazon SNS web service to send notifications to notify a user for breach events.

DATA COLLECTED

ARNs

CONSOLE LOCATION

This feature cannot be disabled.

If you do not want this data to be collected, please uninstall the application from your device.

CONSOLE SETTINGS

[Back to top]

Integrated modules from third-party service provider:

Amazon mobile analytics/Pinpoint
AppsFlyer
Firebase

DESCRIPTION

Password Manager uses this data to improve product stability, usability, and performance.

Marketing activities are based on this data.

Collect crash logs in real-time for problems where there may be timing issues and logs may be difficult to collect manually.

DATA COLLECTED

Data collected and returned by SDK.

Data includes:
- Device model
- Operating system version
- App version
- Number of users and sessions
- Session duration
- Operating systems
- Device models
- ISP carrier name
- Location
- Domain
- First launch data
- App launch data
- App updates
- In-app purchases
- In-app status
- In-app events
- License status
- Features usage and operations (events and screens)
- Product debug logs and dumps

CONSOLE LOCATION

This feature cannot be disabled.

If you do not want this data to be collected, please uninstall the application from your device.

CONSOLE SETTINGS

[Back to top]

Configurable Features

Password Manager v5.x includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.

Passwords

DESCRIPTION

This data is collected to improve usability and customer experience.

If the user does not want Password Manager to collect their data, the user should NOT provide any data here, and they should close this page.

DATA COLLECTED

Encrypted user website login ID
Encrypted password
Plain text URL

CONSOLE LOCATION

Main UI

CONSOLE SETTINGS
  • Main UI > Tap + button > select website or app

    Add a new password

    Add Password

    Save Password

[Back to top]

Secure Notes

DESCRIPTION

This data is collected to improve usability and customer experience.

If the user does not want Password Manager to collect their data, the user should NOT provide any data here, and they should close this page.

DATA COLLECTED

Encrypted user notes, including:
- Bank Accounts
- Membership Cards
- Contacts
- Other Notes
- Credit Card
- Passport

CONSOLE LOCATION

Main UI > Secure Note

CONSOLE SETTINGS
  • Main UI >Secure Notes > select template > tap + button

    Other Notes

    Add Other Note

    Add New Note

[Back to top]

Personal Details

DESCRIPTION

This data is collected to improve usability and customer experience.

If the user does not want Password Manager to collect their data, the user should NOT provide any data here, and they should close this page.

DATA COLLECTED

Encrypted user website form data:
- Title
- Name
- Gender
- Birthday
- Company
- Job title
- Phone
- Fax
- Email
- Website
- Mailing address
- Credit card number
- Credit card name
- Credit card expiration date
- Credit card security code

CONSOLE LOCATION

Main UI > Tools > Personal Details

CONSOLE SETTINGS
  • Main UI > Tools > Personal Details

    Personal Details

    Add Personal Details

[Back to top]

Leaked Password

DESCRIPTION

Password Manager uses hash value of saved password to determine whether your passwords appear in any data breach.

To opt-out, the user should uncheck the ID Security settings box in the Settings page prior to the above action.

DATA COLLECTED

Hashed value of password

CONSOLE LOCATION

Main UI > Settings > ID Security settings

CONSOLE SETTINGS
  • Main UI > Settings > ID Security settings

    ID Security settings

[Back to top]

ID Security

(Paid User Only)

DESCRIPTION

Password Manager uses hash value of personal information to constantly monitor whether that personal information has been leaked or stolen.

Password Manager stores email address in order to send mail for authentication.

This data is collected to improve usability and customer experience.

If the user does not want Password Manager to collect their data, the user should not provide any data here, and they should close this page.

DATA COLLECTED

Email address
Hash value of email address, credit card, bank account, passport, driver license, social security number, national identity number, tax file number, social insurance number
Encrypted value of email address, credit card, bank account, passport, driver license, social security number, national identity number, tax file number, social insurance number

CONSOLE LOCATION

Main UI > Tools > ID Security

CONSOLE SETTINGS
  • Main UI > Tools > ID Security

    ID Security

    ID Security - Add

[Back to top]

Troubleshooting logs

DESCRIPTION

This data is collected to identify customer accounts for support purposes.

If the user does not want Password Manager to collect their data, the user should NOT tap the button and they should close this page.

DATA COLLECTED

Trend Account email
Product debug logs and dumps

CONSOLE LOCATION

Main UI > Settings

CONSOLE SETTINGS
  • Main UI > Settings > Send Troubleshooting Logs to Trend Micro

    Send Troubleshooting Logs to Trend Micro

Back to top

Feedback

DESCRIPTION

This data is collected to identify customer accounts for support purposes.

If the user does not want Password Manager to collect the IP address, the user should NOT use this feature.

If the user does not want Password Manager to collect the email address, the user can leave the email address field empty when filling out the feedback form.

DATA COLLECTED

IP address
Email address

CONSOLE LOCATION

Main UI > Settings

CONSOLE SETTINGS
  • Main UI > Settings > Give Feedback

    Give Feedback

    Send Feedback

[Back to top]


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