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If you accidentally deleted the original copy of your Order Confirmation Email after purchasing Trend Micro products and services online, you can download a copy and check other information provided in the email.

For Online Purchases

  1. Go to findmyorder.com.
  2. Type the email address and the last 4 digits of your credit card you used upon purchase.
  3. Click the FIND ORDER button.
    It will show you the Order Details.

    OrderInvoice

  4. Click the View Invoice button for the full details of your order. You can also download a copy.

    ViewInvoice


    The format of the downloaded file is in .pdf.
    The name of the file starts with GCIN.

For Retail Purchases

If you bought your Trend Micro subscription from a retail store, go to that store again and ask a copy of your receipt.

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