How to enable Full Disk Access for your Antivirus for Mac
Full Disk Access is a new security feature in macOS Mojave that requires some applications to be given full permission to access a user's protected files. In previous versions of macOS, this permission was automatically given to all applications at the time of installation. If a user chooses not to give Full Disk Access, some data on the Mac will not be accessible.
macOS Mojave (10.14) introduced certain privacy protections that, by default, block applications’ access to specific system application folders and resources, such as Mail, Messages, Safari, Home and Time Machine backups. For Trend Micro Antivirus for Mac to scan and protect those protected locations, user must allow Full Disk Access to the iCoreService file, an important component of Trend Micro Antivirus for Mac.
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Enable Full Disk Access from the Antivirus for Mac Main Console (version 10.5)
- Open the Trend Micro Antivirus for Mac main console.
- Click the Allow Full Disk Access button.
- A new window will appear. Click the Open Security & Privacy button.
- The Security & Privacy window will open. Click the lock icon so you can make changes on your Mac. A new window will appear.
- Enter your Mac username and password, and then click Unlock to authorize the changes to be made.
- Drag the iCoreService file to the Full Disk Access table.
- Make sure iCoreService is added to the Security & Privacy window and the checkbox is checked.
Enable Full Disk Access from the Antivirus for Mac Main Console (version 10.0)
- Open the Trend Micro Antivirus for Mac main console.
- Click the Allow Full Disk Access button.
- A new window will appear. Click the Open Security & Privacy button.
- The Security & Privacy window will open. Click the lock icon so you can make changes on your Mac. A new window will appear.
- Enter your Mac username and password, and then click Unlock to authorize the changes to be made.
- Click the Open File Location button.
- The TmccMac folder will open. This folder contains the iCoreService file.
You now have 2 windows open; one for Security & Privacy, another for the iCoreService file location.
- Drag the iCoreService file to the Security & Privacy window.
- Make sure iCoreService is added to the Security & Privacy window and the checkbox is checked.
Enable Full Disk Access manually
- Open the Trend Micro Antivirus for Mac main console.
- Click the Allow Full Disk Access button.
- A new window will appear. Click the Open Security & Privacy button.
- The Security & Privacy window will open. Click the lock icon so you can make changes on your Mac. A new window will appear.
- Enter your Mac username and password, and then click Unlock to authorize the changes to be made.
- Click the + button to add an app.
- From the drop-down menu, choose Macintosh HD.
The name of the drive may vary depending on the settings made by the user.
- Go to the following path:
Library > Application Support > TrendMicro > TmccMac > iCoreService, and then click Open.
You will see iCoreService is added in Full Disk Access.
This is a component of Trend Micro Antivirus for Mac that scans files and folders on your Mac.
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