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Default Collection

Cleaner One Pro for Windows automatically collects and transmits the following data, some of which may be considered personal data in certain jurisdictions, after installing/enabling the product. It is necessary to collect this data to provide the security functions on this product. Therefore, you cannot disable these features. If you do not want Trend Micro to access this data, you should uninstall and stop using the product.

License Management

DESCRIPTION

License Management uses collected data to activate customer’s license and verify that the license is valid.
DATA COLLECTED
  • Email address
  • Device name
  • Device GUID
  • Language
  • Activation code
  • Purchase time
FEATURE LOCATION

This feature cannot be disabled.

NOTE: Only applicable when the customer is trying to activate the license to unlock full features of the product.

Trend Micro Account

DESCRIPTION

This data is collected to check that the license status is valid.

If the user does not want App to collect this data, the user should NOT sign in and should NOT create a Trend Micro Account.
DATA COLLECTED
  • Account Profile
    • Trend Micro account email
    • Password
    • Last name
    • First name
    • Language
    		•
    FEATURE LOCATION

    This feature cannot be disabled. If you do not want this data to be collected, you should NOT sign in and should NOT create a Trend Micro Account.

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    Configurable Features

    Cleaner One Pro for Windows Series includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.

    Feedback

    DESCRIPTION

    This data is collected to help customers for support purposes.

    If the user does not want Cleaner One Pro to collect the email address, he/she can leave the email address field empty when filling out the feedback form.
    DATA COLLECTED
    • App name
    • App version
    • App ID
    • Feedback category
    • Feedback comments
    • Rating
    • User email (optional)
    FEATURE LOCATION
    • Settings > Feedback

      Cleaner One Pro - Tell us how we can improve your experience

      Cleaner One Pro - Provide your email address

    Junk Files

    DESCRIPTION

    This data is collected to analyze which application is the most frequently cleaned.

    If the user does not want Cleaner One Pro to collect the application name, they can deselect Application before removing Junk Files.
    DATA COLLECTED
    • Application Name (optional)
    FEATURE LOCATION
    • Main Screen > Junk Files

      Cleaner One Pro - Junk Files

    App Manager

    DESCRIPTION

    This data is collected to analyze which application is the most frequently cleaned.
    DATA COLLECTED
    • Application Name
    • Application Vendor
    • Application Install Path
    • Application Version
    • Application Vulnerability IDs
    FEATURE LOCATION
    • Main Screen > App Manager

      Cleaner One Pro - App Manager

    To see where the collected data is processed, refer to our list of data centers and authorized data subprocessors and their locations.

    Keywords: Cleaner One Pro, Windows
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