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Default Collection

Cleaner One Pro for Windows automatically collects and transmits the following data, some of which may be considered personal data in certain jurisdictions, after installing/enabling the product. It is necessary to collect this data to provide the security functions on this product. Therefore, you cannot disable these features. If you do not want Trend Micro to access this data, you should uninstall and stop using the product.

License Management

DESCRIPTION

License Management uses collected data to activate customer’s license and verify that the license is valid.

DATA COLLECTED

Email address
Device name
Device GUID
Language

CONSOLE LOCATION

This feature cannot be disabled.

NOTE: Only applicable when the customer is trying to activate the license to unlock full features of the product.

CONSOLE SETTINGS

Configurable Features

Cleaner One Pro for Windows Series includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.

Feedback

DESCRIPTION

This data is collected to help customers for support purposes.

If the user does not want Cleaner One Pro to collect the email address, he/she can leave the email address field empty when filling out the feedback form.

DATA COLLECTED

App name
App version
App ID
Feedback category
Feedback comments
Rating
User email (optional)

CONSOLE LOCATION
  • Main Screen > Feedback

    Cleaner One Pro - Feedback

    Cleaner One Pro - Share your thoughts

CONSOLE SETTINGS

Junk Files

DESCRIPTION

This data is collected to analysis which application is the most frequently cleaned.

If the user does not want Cleaner One Pro to collect the application name, he/she can deselect Application before removing Junk Files.

DATA COLLECTED

Application Name (optional)

CONSOLE LOCATION
  • Main Screen > Junk Files

    Cleaner One Pro - Junk Files

CONSOLE SETTINGS

App Manager

DESCRIPTION

This data is collected to analysis which application is the most frequently cleaned.

DATA COLLECTED

Application Name

CONSOLE LOCATION
  • Main Screen > App Manager

    Cleaner One Pro - App Manager

CONSOLE SETTINGS

To see where the collected data is processed, refer to our list of data centers and authorized data subprocessors and their locations.

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