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Default Collection

Antivirus One automatically collects and transmits the following data, some of which may be considered personal data in certain jurisdictions, after installing/enabling the product. It is necessary to collect this data to provide the security functions on this product. Therefore, you cannot disable these features. If you do not want Trend Micro to access this data, you should uninstall and stop using the product.

Manual Scan

DESCRIPTION

It is necessary to transmit this data to detect threats on users’ devices and to improve threat detection and generate scan reports.

DATA COLLECTED

IP address
OS version
File meta information (including file hash, file path, file size, file type, containing app bundle information and signature information)
Executable file structure information
Product name
Product version
Virus pattern version

CONSOLE LOCATION

This feature cannot be disabled.

CONSOLE SETTINGS

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Configurable Features

Antivirus One includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.

Real-time Scan

DESCRIPTION

When Real-time Scan is enabled, the data is used to detect threats on users’ devices and to improve threat detection and generate scan reports.

DATA COLLECTED

IP address
OS version
File meta information (including file hash, file path, file size, file type, containing app bundle information and signature information)
Executable file structure information
Product name
Product version
Virus pattern version

CONSOLE LOCATION
  • Status Bar Menu > Real-time Scan Enabled
CONSOLE SETTINGS
  • Status Bar Menu > Real-time Scan Enabled

    Real-time Scan Enabled

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Scheduled Scan

DESCRIPTION

When Scheduled Scan is enabled, the data is used to detect threats on users’ devices and to improve threat detection and generate scan reports.

DATA COLLECTED

IP address
OS version
File meta information (including file hash, file path, file size, file type, containing app bundle information and signature information)
Executable file structure information
Product name
Product version
Virus pattern version

CONSOLE LOCATION
  • Main Menu > Preferences > Schedule Scan > Enable Schedule Scan(s)
CONSOLE SETTINGS
  • Main Menu > Preferences > Schedule Scan > Enable Schedule Scan(s)

    Enable Schedule Scan(s)

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Pattern Auto Update

DESCRIPTION

When Pattern Auto Update is enabled, this data is used to deliver the most up to date anti-malware information to your device to protect your device and online activity.

DATA COLLECTED

IP Address

CONSOLE LOCATION
  • Main Console > Pattern Update
  • Main Menu > Preferences > General > Auto update pattern in background
CONSOLE SETTINGS
  • Main Console > Pattern Update

    Pattern Update

  • Main Menu > Preferences > General > Auto update pattern in background

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Web Threat Protection

DESCRIPTION

When Web Threat Protection is enabled, the data is used to protect your device from web-based threats.

DATA COLLECTED

URL of website in Safari
IP Address

CONSOLE LOCATION
  • Main Console > Web > Enable
CONSOLE SETTINGS
  • Main Console > Web > Enable

    Enable Web Threat Protection

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Feedback

DESCRIPTION

This data is collected to help customers for support purposes.

If the user does not want Antivirus One to collect the email address, he/she can leave the email address field empty when filling out the feedback form.

DATA COLLECTED

App name
App version
App bundle ID
Feedback category (e.g. Bug Report)
Feedback comments
User email address (optional)

CONSOLE LOCATION
  • Main Console > Help > Leave Message
CONSOLE SETTINGS
  • Main Console > Help > Leave Message > Send

    Feedback

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Antivirus One Data Collection Disclosure

Default Collection

Antivirus One automatically collects and transmits the following data, some of which may be considered personal data in certain jurisdictions, after installing/enabling the product. It is necessary to collect this data to provide the security functions on this product. Therefore, you cannot disable these features. If you do not want Trend Micro to access this data, you should uninstall and stop using the product.

Manual Scan

DESCRIPTION

It is necessary to transmit this data to detect threats on users’ devices and to improve threat detection and generate scan reports.

DATA COLLECTED

IP address
OS version
File meta information (including file hash, file path, file size, file type, containing app bundle information and signature information)
Executable file structure information
Product name
Product version
Virus pattern version

CONSOLE LOCATION

This feature cannot be disabled.

CONSOLE SETTINGS

[Back to top]

Configurable Features

Antivirus One includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.

Real-time Scan

DESCRIPTION

When Real-time Scan is enabled, the data is used to detect threats on users’ devices and to improve threat detection and generate scan reports.

DATA COLLECTED

IP address
OS version
File meta information (including file hash, file path, file size, file type, containing app bundle information and signature information)
Executable file structure information
Product name
Product version
Virus pattern version

CONSOLE LOCATION
  • Status Bar Menu > Real-time Scan Enabled
CONSOLE SETTINGS
  • Status Bar Menu > Real-time Scan Enabled

    Real-time Scan Enabled

[Back to top]

Scheduled Scan

DESCRIPTION

When Scheduled Scan is enabled, the data is used to detect threats on users’ devices and to improve threat detection and generate scan reports.

DATA COLLECTED

IP address
OS version
File meta information (including file hash, file path, file size, file type, containing app bundle information and signature information)
Executable file structure information
Product name
Product version
Virus pattern version

CONSOLE LOCATION
  • Main Menu > Preferences > Schedule Scan > Enable Schedule Scan(s)
CONSOLE SETTINGS
  • Main Menu > Preferences > Schedule Scan > Enable Schedule Scan(s)

    Enable Schedule Scan(s)

[Back to top]

Pattern Auto Update

DESCRIPTION

When Pattern Auto Update is enabled, this data is used to deliver the most up to date anti-malware information to your device to protect your device and online activity.

DATA COLLECTED

IP Address

CONSOLE LOCATION
  • Main Console > Pattern Update
  • Main Menu > Preferences > General > Auto update pattern in background
CONSOLE SETTINGS
  • Main Console > Pattern Update

    Pattern Update

  • Main Menu > Preferences > General > Auto update pattern in background

[Back to top]

Web Threat Protection

DESCRIPTION

When Web Threat Protection is enabled, the data is used to protect your device from web-based threats.

DATA COLLECTED

URL of website in Safari
IP Address

CONSOLE LOCATION
  • Main Console > Web > Enable
CONSOLE SETTINGS
  • Main Console > Web > Enable

    Enable Web Threat Protection

[Back to top]

Feedback

DESCRIPTION

This data is collected to help customers for support purposes.

If the user does not want Antivirus One to collect the email address, he/she can leave the email address field empty when filling out the feedback form.

DATA COLLECTED

App name
App version
App bundle ID
Feedback category (e.g. Bug Report)
Feedback comments
User email address (optional)

CONSOLE LOCATION
  • Main Console > Help > Leave Message
CONSOLE SETTINGS
  • Main Console > Help > Leave Message > Send

    Feedback

[Back to top]


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