This guide will help you ensure your mobile device is ready to install Trend Micro ScamCheck.
Default Collection
Trend Micro ScamCheck automatically collects and transmits the following data, some of which may be considered personal data in certain jurisdictions, after installing/enabling the product. It is necessary to collect this data to provide the security functions on this product. Therefore, you cannot disable these features. If you do not want Trend Micro to access this data, you should uninstall and stop using the product.
Trend Micro Account
DESCRIPTION |
If the user does not want Trend Micro ScamCheck to collect this data, the user should NOT sign in and should NOT create a Trend Micro Account. |
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DATA COLLECTED |
Account profile
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FEATURE LOCATION |
This feature cannot be disabled. If you do not want this data to be collected, please uninstall the application from your device. |
License Check
DESCRIPTION |
To check that the license is updated. |
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DATA COLLECTED |
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FEATURE LOCATION |
This feature cannot be disabled. If you do not want this data to be collected, please uninstall the application from your device. |
Integrated modules from third-party service providers
- Firebase
DESCRIPTION |
Trend Micro ScamCheck uses this data to:
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DATA COLLECTED |
Data collected and feedback by SDK:
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FEATURE LOCATION |
This feature cannot be disabled. If you do not want this data to be collected, please uninstall the application from your device. |
Configurable Features
Trend Micro ScamCheck includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.
Contacts
DESCRIPTION |
Trend Micro ScamCheck only imports contacts, no other action done for these data. |
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DATA COLLECTED |
In Android, Trend Micro ScamCheck imports contacts of user's device.
Because our SMS Filter and Call Block are both for analyzing unknown sender information, this data is used to allow Trend Micro ScamCheck to distinguish whether it is a contact information. |
FEATURE LOCATION |
Android: Home Screen > Settings > Default caller ID & spam app > TM ScamCheck |
FEATURE SETTINGS |
Android: Home Screen > Settings > Default caller ID & spam app > None/ TM ScamCheck |
SMS Filter
DESCRIPTION |
SMS Filter (Includes Smart Filter and Keyword Filter) is the feature to help users block spam or scam or unwanted messages. It includes the below functions: We will scan the SMS/MMS message which is sent by an unknown sender. If the message includes risk links, spam content, scam content, unwanted keyword or sent from unwanted sender ID, we will move the message to the Junk Folder of Messages. |
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DATA COLLECTED |
For SMS Filter, when user receives a new message from an unknown sender, Trend Micro ScamCheck will scan and store the:
The data will be used to enhance the spam and scam message detection. The collected data is deleted after 6 months. |
FEATURE LOCATION |
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FEATURE SETTINGS |
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Call Block
DESCRIPTION |
The call identify and block filter allows Trend Micro ScamCheck to block the scam or noisy call. |
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DATA COLLECTED |
The collected data is deleted after 6 months. |
FEATURE LOCATION |
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FEATURE SETTINGS |
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Scam Alert
DESCRIPTION |
For premium licenses that includes Scam Alert feature, phone number of outbound call will be analyzed, and let users know the detection result. The result may be safe, a scam, or a spam call. The collected data is deleted after 6 months. |
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DATA COLLECTED |
Phone number. The collected data is deleted after 6 months. |
FEATURE LOCATION |
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FEATURE SETTINGS |
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Web Guard
DESCRIPTION |
The Web Guard protects you while you browse the web. If you visit a dangerous website, we will block and warn you before you visit. |
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DATA COLLECTED |
URL when you visit. The collected data is deleted after 6 months. |
FEATURE LOCATION |
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FEATURE SETTINGS |
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Scam Check
DESCRIPTION |
Risk Check allows users to manually input any text data, URL, email address, phone number, or upload image to check if the data content is fraud/spam or not. We will analyze the information from the input and let users know the detection result. The content may be safe, a fraud, a spam or a fake news. The collected data is deleted after 6 months. |
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DATA COLLECTED |
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FEATURE LOCATION |
This is manually inputed by users. We will get the data only when users would like to send the data to us for detection. |
Feedback for Detection Details
DESCRIPTION |
If Deepfake Inspector detects that "the person you're talking to may not be a fake face", but you're sure it's a real person, you can feedback it to us. |
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DATA COLLECTED |
In Detection Details, it treats this as a fake image of a person. The collected data is deleted after 3 months. |
FEATURE LOCATION |
Home Screen > Deepfake > Anomalies detected > Think there is an issue? > No, it’ real. |
To see where this data is processed, refer to our list of data centers and authorized data subprocessors and their locations.