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Worried about the safety of emails, texts, phone numbers, or links? Learn how to set upTrend Micro Check's Scam Check feature and protect yourself from scams effortlessly.

What Are Communication Scams?

Communication scams are deceptive tactics like fraudulent emails, texts, phone calls, or links that trick you into sharing personal information, downloading harmful software, or losing money.

How Do Communication Scams Affect You?

  • Identity Theft: Scammers may steal personal information to impersonate you and commit fraud.
  • Financial Loss: Fraudulent schemes can lead to unauthorized transactions or loss of funds.
  • Malware Infections: Clicking on malicious links or downloading attachments can install harmful software on your device.
  • Privacy Breach: Personal and sensitive information may be exposed or misused.

Examples of Communication Scams

  • Phishing Emails: Appear legitimate but lead to fake sites to steal your credentials.
  • SMS Phishing: Text messages that trick you into visiting harmful sites.
  • Social Media Scams: Urgent financial requests from fake friends, often with malicious links.

How Does Trend Micro Check Protect You?

Trend Micro Check's Scam Check feature provides real-time scam assessments by analyzing phone numbers, URLs, emails, text messages, and screenshots.

How to Use Scam Check

  1. Open the App: Ensure you have the latest version installed.
  2. Tap on Scam Check: Choose from the following options:

    Check Using an Image

    1. Tap the Image icon in the app.
    2. Select the screenshot you want to check.
    3. Submit it for analysis.

    Share an Image to Trend Micro Check

    1. Open the app or gallery and select the image you want to check.
    2. Tap the Share icon and choose Trend Micro Check.
    3. Submit the image for analysis.

    Via Default Prompts

    1. Select the appropriate prompt in the app.
      • "I want to check a link for risks"
      • "I want to do a reverse phone lookup"
      • "I want to know if I got a risky message"
    2. Copy and paste the info into the text box and hit the arrow to submit.

    Through Typing Manually

    1. Type the information directly into the app to check for scams.
    2. Enter the details in the text box and submit for analysis.

How to Copy and Paste Texts on Mobile

Need to copy and paste texts you find suspicious but not sure how? Check the steps below:

  • To copy, tap and hold on the text, then select Copy.
  • To paste, tap into the text box, hold, and select Paste.

How to Take Screenshots on Mobile Devices

  • For Android: Press the Power and Volume Down buttons together until the screen flashes.
  • For iPhones with Face ID: Press the Side and Volume Up buttons simultaneously.
  • For iPhones with Home Button: Press the Home and Side buttons together.
  • For iPads: Press the Top and Volume Up buttons together.
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