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Fix Slow Wiseman System App When Trend Micro Security Is Enabled

LAST UPDATED: MAY 28, 2024

If your Wiseman System App is lagging with Trend Micro Security turned on, a simple hotfix can help. Follow our guide to fix the issue.

What Happened?

A conflict with a component of Trend Micro Security is causing the Wiseman System App to run slowly. This is a known issue, and a hotfix is available.

Step-by-Step Fix

To resolve the slowdown, just follow these steps to apply the hotfix:

  1. Initiate the hotfix download by clicking the link below:
    Ti_1780_win_en_excpLocOem_117000_hfb0001.exe
  2. Run the downloaded file Ti_1780_win_en_excpLocOem_117000_hfb0001.exe by double-clicking it.
  3. Grant permission by clicking Yes in the User Account Control window.
  4. Complete the installation by following the on-screen instructions.
  5. Reboot your PC to ensure the changes take effect.
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