If you're expecting a 2-factor authentication (2FA) code from Trend Micro and it hasn't shown up in your email, don't worry. Follow these simple steps to resolve the issue.
Why am I not receiving my 2FA email?
- Your email might have marked it as spam. Check your Spam or Junk folder.
- You could have entered an incorrect email address when setting up 2FA.
- Your email provider might be blocking emails from Trend Micro.
- Your internet connection could be slow or intermittent.
How can I fix this?
- Check Your Spam/Junk Folder: Look for an email from Trend Micro regarding your 2FA code.
- If you don't find the email after checking, contact Trend Micro Support for help. They can assist you further and make sure you receive your code.