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If you haven't received your Trend Micro 2FA code by email, here are some common reasons and how to fix them.

Why Am I Not Receiving My 2FA Email?

  • Email Marked as Spam: Check your Spam or Junk folder.
  • Incorrect Email Address: Ensure you entered the correct email address.
  • Email Provider Blocking Emails: Add Trend Micro to your safe sender list.
  • Slow Internet Connection: Ensure your internet connection is stable.

How to Fix It

  1. Check Your Spam/Junk Folder: Look for the email from Trend Micro and mark it as "Not Spam".
  2. Verify Your Email Address: Double-check your email address in your account settings.
  3. Contact Trend Micro Support: If you still don't receive the email, contact Trend Micro Support for help.
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