Add your new license under the same email address. Follow the instructions below to activate your subscription under an existing Trend Micro account.
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For Windows
Activate Trend Micro Maximum Security you just installed
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Open Maximum Security and then click the Already have serial number.
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Enter your serial number and then click Next.
- Proceed in activating your Trend Micro Security software.
Activate Trend Micro Maximum Security during installation
- Wait for the program to ask for your Trend Micro account email address.
- Type your email address, then click Next.
Type your Trend Micro account password when asked, to proceed with the activation.
On Mac
Activate Trend Micro Antivirus you just installed
- Open Trend Micro Antivirus.
- Click on the expiry date.
- Click Change your serial number.
- Enter your new serial number, then click Done.
If the serial number you provided has been registered before, you will see the Protection Activated window. It contains the details of your subscription and its expiration. Click Finish to close the window.
On Android phone or tablet
Activate from the Mobile Security app on your Android device
- Go to the Activation Portal.
- Below the Get Started button, click Or sign in to your Trend Micro Account link.
- Sign in with your email address or phone number, then click Next.
- Type your secure password, then click Next.
- Enter your activation code, then put a check beside I have read and agree to the Trend Micro License Agreement. Click Next to proceed.
- On your Android device, open the Mobile Security app.
- Select Settings, then sign in with your Trend Micro account.
On iPhone or iPad
Activate from the Mobile Security app on your iPhone or iPad
- Go to the Activation Portal.
- Below the Get Started button, click Or sign in to your Trend Micro Account link.
- Sign in with your email address or phone number, then click Next.
- Type your secure password, then click Next.
- Enter your activation code, then put a check beside I have read and agree to the Trend Micro License Agreement. Click Next to proceed.
- On your iPhone or iPad, open the Mobile Security app.
- Select Settings, then sign in with your Trend Micro account.
Trend Micro Security for Edge
Activate Trend Micro Security for Edge
- Go to the Activation Portal.
- Below the Get Started button, click Or sign in to your Trend Micro Account link.
- Sign in with your email address or phone number, then click Next.
- Type your secure password, then click Next.
- Enter your activation code, then put a check beside I have read and agree to the Trend Micro License Agreement. Click Next to proceed.
- Open Trend Micro Security on Microsoft Edge.
- Select Settings, then sign in with your Trend Micro account.
Trend Micro Wi-Fi Protection
Activate Trend Micro Wi-Fi Protection on your mobile device
- Go to the Activation Portal.
- Below the Get Started button, click Or sign in to your Trend Micro Account link.
- Sign in with your email address or phone number, then click Next.
- Type your secure password, then click Next.
- Enter your activation code, then put a check beside I have read and agree to the Trend Micro License Agreement. Click Next to proceed.
- On your mobile device, open the Trend Micro Wi-Fi Protection app.
- Select Settings, then sign in with your Trend Micro account.