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For Trend Micro Antivirus to scan protected files, you must allow Full Disk Access to the iCoreService file, an important component of the program.

What is Full Disk Access?

Full Disk Access is a security feature, introduced in macOS Mojave, that requires applications to be given full permission to access user-protected files. If not enabled, some data on the Mac will not be accessible.

In previous macOS versions, this permission was automatically given during installation.

Allow Full Disk Access on macOS 13 Ventura

  1. On the Antivirus for Mac Permission Setup window, click the Open Full Disk Access button.
  2. Enable Trend Micro Antivirus and Trend Micro Antivirus Extension.

    Can’t find Trend Micro Antivirus and Trend Micro Antivirus Extension?

    1. Click the Don’t see these items? link.
    2. Click the Open File Location 1 button.

      Drag the highlighted Trend Micro Antivirus entry to the Full Disk Access window.

    3. Click the Open File Location 2 button.

      Drag the highlighted com.trendmicro.icore.es.systemextension entry to the Full Disk Access window.

  3. Enter your Mac username and password, and then click Unlock to allow changes.
  4. Click the Verify button once finished.
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