How to Install and Activate Trend Micro VPN

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Learn how to set up Trend Micro VPN included in your Trend Micro Security Suite subscription. Follow the step-by-step instructions in this article:

1. Go to Trend Micro Account.

   Sign in to your Trend Micro account via your mobile device if you are installing Trend Micro VPN on iPad/iPhone or on Android.

2. Type the email address and password you created upon the purchase.
3. Look for Trend Micro VPN, then click Download.
4. Select the device where you want to download the software.

   

   For Windows PC

   1. Select Windows.
   2. Select how you want to download Trend Micro VPN:
      • Send Email - send the download link to your email
      • Copy Link - copy the download link, then access it using a web browser
      • Download - download the installer directly
   3. Choose Download to download the installer directly or Send Email to send the download link to your email.
   4. Within the Microsoft Store, tap Get, then tap Install to download the Trend Micro VPN app.
   5. Once downloaded, tap Open and follow the steps within the app to install and allow the VPN certificate.
   6. Click the gear icon to open Settings.
   7. Click Setup Account.
   8. Sign in using your Trend Micro account.
   9. Use Available Subscription window will appear. Click Yes.
   10. Click Select beside the Not Yet Installed device name, to reserve a set for your device.

   For Mac

   1. Select Mac.
   2. Select how you want to download Trend Micro VPN:
      • Send Email - send the download link to your email
      • Copy Link - copy the download link, then access it using a web browser
      • Download - download the installer directly
   3. Choose Download to download the installer directly or Send Email to send the download link to your email.
   4. Within the App Store, tap Get, then tap Install to download the Trend Micro VPN app.
   5. Once downloaded, tap Open and follow the steps within the app to install and allow the VPN certificate.
   6. Click the gear icon to open Settings.
   7. Click Setup Account.
   8. Sign in using your Trend Micro account.
   9. Use Available Subscription window will appear. Click Yes.
   10. Click Select beside the Not Yet Installed device name, to reserve a set for your device.

   For iPhone/iPad

   1. Select iOS.

      You will be redirected to the App Store (iOS) to download the Trend Micro VPN App.

   2. Within the App Store, tap Get and then tap Install.
   3. Open the Trend Micro VPN App, and then tap Accept to agree to the app permissions.
   4. Wait for the installation to finish.
   5. Sign into your Trend Micro Account that was created on purchase to activate Trend Micro VPN.

   For Android phone/tablet

   1. Select Android.

      You will be redirected to the Google Play Store to download the Trend Micro VPN App.

   2. Within the Google Play Store, tap Install.
   3. Open the Trend Micro VPN App, and then tap Accept to agree to the app permissions.
   4. Wait for the installation to finish.
   5. Sign into your Trend Micro Account that was created on purchase to activate Trend Micro VPN.

Minimum System Requirements

• Windows PC: Windows 10 version 16299.0 and above
• Mac: macOS 10.12 (64-bit) and above
• Android phone/tablet: Android OS 5.0 and above
• iPhone/iPad: iOS (64-bit) 9.0 and above