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Temporarily disabling Trend Micro Security is straightforward, but remember, it may expose your computer to online threats.

How can I disable Trend Micro from the System Tray?

Follow these steps to turn off Trend Micro via the system tray:

  1. Look at the bottom right corner of your screen in the taskbar notification area.
  2. Right-click the Trend Micro icon. If hidden, click the arrow (^) to show all icons.
  3. Select Exit.
  4. Wait for the Trend Micro icon to disappear from the system tray.

How do I use the Diagnostic Toolkit to disable Trend Micro?

To disable Trend Micro using the toolkit, do the following:

  1. Press Windows ⊞ + R to open the "Run" window.
  2. Type supporttool.exe and click OK.
  3. Click Yes on the User Account Control window to proceed.
  4. In the "Diagnostic Toolkit", click the (C) Uninstall tab.
  5. Select 5. Stop all components.
  6. Wait for the Trend Micro icon to disappear from the notification area.


To reactivate, open the Diagnostic Toolkit, navigate to (C) Uninstall and select 4. Start all components.

Why might I need to disable Trend Micro?

Disabling may be necessary to:

  • Diagnose issues potentially caused by Trend Micro.
  • Apply a necessary update or hotfix.
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