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Starting July 2021, Trend Micro Mobile Security will no longer be supported on devices running Android 4.4 and below.

This Android version contains widespread known security risks for TLS1.1, a protocol that attackers can exploit to cause damage. Older versions can no longer receive the latest security updates for these kinds of vulnerabilities.

For users still using Android 4.4 and below, we will continue to work and support devices as intended at this time. Unfortunately, users will no longer be receiving Mobile Security app updates. We suggest updating your Android to version 5.0 or higher.

How to update your Android version

  1. Connect to a stable WiFi or data connection.
  2. Open your phone's Settings app.
  3. Go to About.
  4. Tap Check for Updates.
  5. Once updates are received, restart your device.

 

For more information, visit Android Support Website.

 

Need help?

Reach out to our Technical Support for assistance.

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