How to remove Advanced Mac Cleaner virus

Remove Suspicious Login Items

1. Go to > System Preferences...> Users & Groups.
2. Make sure your profile is highlighted and the lock icon is unlocked, then click the Login Items tab.
3. Click on any recently-added suspicious applications, then click the - (minus) sign to disable the application.

Remove malicious profile configurations

Check if there are profile configurations recently added on your Mac that may affect how your mac and its installed apps works. It is not common to have a profile unless you create a personalized configuration for your mac computer. Malicious profiles are usually bundled from third party apps.

1. Go to > System Preferences > Profiles.
   You can skip this solution if there is NO Profiles in System Preferences. It means there is no installed or created Profile Configuration on your Mac.
2. Check and choose any profile that you did not set up. Select the profile, then click the button to remove it.

Stop Suspicious Processes

1. Go to Activity Monitor.
2. Check under Process Name if there is a running process related to Advanced Mac Cleaner.
3. Click the process and hit the X icon.

Remove Advanced Mac Cleaner from Applications

Remove installed application on your Mac that may have been a bundled program installed from a third-party app that you are not familiar.

Note: Be careful when deleting files in these locations. If you are not sure on what you are doing, contact us at mac_support@trendmicro.com

1. Go to Finder > Go > Applications.
2. Double-click Uninstall Advanced Mac Cleaner or Advanced Mac Cleaner Uninstaller, and follow its instructions.
3. Drag all Advanced Mac Cleaner from the Applications folder to the Trash .
4. Empty Trash.

Remove Advanced Mac Cleaner extensions on web browsers

Remove installed browser extensions that might cause the redirection:

Remove Advanced Mac Cleaner files and folders

1. Open Finder.
2. On your keyboard, press COMMAND + SHIFT + . at the same time to show hidden files.
3. Click Go > Go to Folder....
4. Type the following locations below one at time, then click Go:
   • ~/Library/LaunchAgents
   • /Library/LaunchAgents
   • /Library/LaunchDaemons
5. Drag and drop Advanced Mac Cleaner-related items to Trash.

Fix website redirection settings on web browsers

Revert back any changes done whenever you search online.

Reset your browser

Before resetting, back up your favorites/bookmarks first. This will uninstall add-ons, delete browser history, reset your homepage and remove all custom settings.