Views:

Default Collection

HouseCall automatically collects and transmits the following data, some of which may be considered personal data in certain jurisdictions after installing/enabling the product. It is necessary to collect this data to provide the security functions on this product. Therefore, you cannot disable these features. If you do not want Trend Micro to access this data, you should uninstall and stop using the product.

To see where this data is processed, refer to our list of data centers and authorized data subprocessors and their locations.

Diagnostics

DESCRIPTION

Diagnostics data is used to improve user experience.
DATA COLLECTED
  • CPU name
  • OS installation date
  • CPU/Disk/Memory usage
FEATURE LOCATION

This feature cannot be disabled.
FEATURE SETTINGS

[Back to top]

Device Recognition

DESCRIPTION

Through use of integrated modules from third-party service providers (Google Analytics), Trend Micro collects this data in order to improve user experience.
DATA COLLECTED
  • IP address
FEATURE LOCATION

This feature cannot be disabled.
FEATURE SETTINGS

[Back to top]

Configurable Features

HouseCall includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.

Smart Feedback

DESCRIPTION

Trend Micro Smart Feedback shares anonymous threat information with the Smart Protection Network, allowing Trend Micro to rapidly identify and address new threats.

Disabling Smart Feedback prevents the transmission of data to Trend Micro Smart Protection Network but will not impact the ability of Housecall to detect malicious activities.
DATA COLLECTED
  • IP address
  • Logon name
  • Computer name
  • Filepath
  • Detected malicious files
FEATURE LOCATION

Main Page > Settings > Smart Feedback
FEATURE SETTINGS
  • Main Page > Settings > Smart Feedback > Enable Trend Micro Smart Feedback

    Enable Smart Feedback

[Back to top]

Network Scan

DESCRIPTION

To detect all of the devices connected to your home network and check them for security risks. The collected data will be automatically removed after 3 years.
DATA COLLECTED
  • IP address
  • Mac Address
  • Host Name
  • Wi-Fi SSID
FEATURE LOCATION

Main Page
FEATURE SETTINGS
  • Main Page > Include my home network

    Enable Network Scan

[Back to top]

Keywords: housecall
Comments (0)
Add a comment