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After finding your lost computer, you need to unseal the Trend Micro Vault to restore access:

  1. Go to https://account.trendmicro.com/.
  2. Type your email address and password, then click Sign In.
  3. Click the Resources tab, then click the Go to Trend Micro Vault button.

    Go to Trend Micro Vault

  4. Click Report Found.

    Report Stolen window

  5. Type in your email address and password, then click Report.

    Report Found window

  6. Update your Trend Micro Vault password after regaining access to prevent issues.