Do these to recover your sensitive files from the old Trend Micro Vault to the latest version:

  1. Right-click the Vault, then select Unlock Vault.

    Vault icon

  2. Back up all the files to a different folder or a flash drive.
  3. Upgrade your program.
  4. Set up Trend Micro Vault to transfer your files back to the Vault.

Having issues recovering your files?

Get help through our Technical Support.

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