Turn ON TPM 2.0 to protect your computer from unauthorized access. It is also needed to upgrade to Windows 11.

What is TPM?

TPM or Trusted Platform Module is a computer chip or microcontroller that securely stores information used to improve the security of your PC. This helps enhance VPN, wireless networks, file encryption and password/PIN/credentials’ management protection.

TPM 2.0 is used in Windows 11 for its features, like Windows Hello for identity protection and BitLocker for data protection.

How to access TPM 2.0

  1. On your keyboard, press the Windows and R keys at the same time to open the Run window.
  2. Type tpm.msc, then click OK.
    1. If you see a message saying "Compatible TPM cannot be found", your PC may have TPM disabled. See How to enable TPM and complete the next step to verify that it is a TPM 2.0.
    2. If you see a message saying TPM is ready to use, check Specification Version under TPM Manufacturer Information to confirm it is 2.0. If it is less than 2.0, your device does not meet the Windows 11 requirement.

How to enable TPM

  1. Click the Start , then go to Settings > Update & Security > Recovery.
  2. Under Advanced startup, choose Restart Now.
  3. On the next screen that appears, select Troubleshoot > Advanced options > UEFI Firmware Settings > Restart to make changes.
  4. These settings are sometimes contained in a sub-menu in the UEFI BIOS labeled Advanced, Security, or Trusted Computing. The option to enable the TPM may be labeled Security Device, Security Device Support, TPM State, AMD fTPM switch, AMD PSP fTPM, Intel PTT, or Intel Platform Trust Technology.

    We recommend checking your PC manufacturer’s support information on their website if you are hesitant to make any changes to enable TPM.

Need Help Upgrading?

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