You see this error message when trying to update Windows 10 to Windows 11:

"Update error code 0x800f0986"

Why did this happen?

Your computer has missing system files or faulty update components.

How do I fix this?

Run the Windows Update Troubleshooter:

  1. Click the Start , then go to Settings > Update & Security > Troubleshoot.
  2. Under Recommended troubleshooting, choose Additional troubleshooters.
  3. Select Windows Update, then click on Run the troubleshooter.

Need Help Upgrading?

Download Trend Micro Windows 11 Upgrade Helper - it's FREE!

You can also let our trained PROs help out.

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