You notice the Start Menu is unresponsive to clicks or even pressing the Windows key does not work.

Why did this happen?

Start Menu items may have stopped unexpectedly or have corrupted system files after upgrading to Windows 11.

How do I fix this?

Restart your computer
  1. Make sure no programs are open on your Desktop.
  2. Press ALT and F4 keys at the same time to get the Shut Down Windows screen.
  3. Choose Restart on the dropdown list.

If the issue persists, proceed to the next step.

Restart Windows Explorer
  1. Press CTRL, SHIFT and ESC keys at the same time to open Task Manager.
  2. Look for Windows Explorer, right-click it, then choose Restart.

If the issue persists, proceed to the next step.

Check for any Windows Updates

Microsoft might already have a fix for this issue. Always keep your system updated for better computer security and performance.

  1. Click the Start , then go to Settings > Update & Security > Windows Update. You can also access it via the shortcut button below:

    Windows Update

  2. Click Check for updates.
  3. Install any needed updates.

If the issue persists, proceed to the next step.

Run DISM and SFC

DISM, or Deployment Image Servicing and Management, and SFC, or System File Checker, are Windows built-in tools that identifies and repairs corrupt Windows installations.

  1. Press Windows and R keys at the same time to open Run.
  2. Type cmd, then press the CTRL, SHIFT and ENTER keys at the same time to open Command Prompt as an Administrator.
  3. Upon seeing the Command Prompt window, type this code to run DISM:

    DISM /Online /Cleanup-Image /RestoreHealth

  4. Running this command may take minutes depending on your computer speed. Once it completes, keep the window open for the next step.
  5. Type this code to run SFC:

    sfc /scannow

    This may take more time depending on your computer performance.

  6. Restart your computer to apply the changes.

If the issue still happens after doing these steps, visit the Microsoft website and reach out their support:

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