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You notice your keyboard becomes unresponsive and is not working properly.

Why did this happen?

Your keyboard may have driver incompatibilites after upgrading to Windows 11.

How do I fix this?

Restart your computer

The most basic and straightforward approach when you encounter system-related problems on your computer.

Click the Start Menu , then go to Power > Restart.

If the issue persists, proceed to the next step.

Update the Keyboard Driver
  1. Right-click the Start Menu , then choose Device Manager.
  2. Double-click Keyboards to see the list of drives.
  3. Right-click the drive, then choose Update driver.
  4. On the next window, click Search automatically for updated driver software.
  5. Follow the instructions to complete the update.
  6. Restart your computer to apply the changes.

If the issue persists, proceed to the next step.

Rollback Keyboard Driver Update
  1. Go back to Device Manager.
  2. Double-click Keyboards to see the list of drives.
  3. Right-click the drive, then choose Properties.
  4. Click the Driver tab, then choose Roll Back Driver.
  5. Restart your computer to apply the changes.

If the issue persists, proceed to the next step.

Run Windows Keyboard Troubleshooter

This is a Windows built-in tool that helps analyze keyboard issues.

  1. Click the Start , then go to Settings > System > Troubleshoot.
  2. Click Other Troubleshooters.
  3. Look for Keyboard, then click Run.

    Windows will start checking keyboard-related issues.

  4. When the troubleshooter was able to fix the issue, click Apply.
  5. Follow the instructions to complete the fix.

If the issue persists, proceed to the next step.

Check for any Windows Updates

Microsoft might already have a fix for this issue. Always keep your system updated for better computer security and performance.

  1. Click the Start , then go to Settings > Update & Security > Windows Update. You can also access it via the shortcut button below:

    Windows Update

  2. Click Check for updates.
  3. Install any needed updates.
  4. Restart your computer to apply the changes.


If the issue still happens after doing these steps, visit the Microsoft website and reach out their support: https://support.microsoft.com/.

Keywords: keyboard, windows 11
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