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Default Collection

Trend Micro ID Security automatically collects and transmits the following data, some of which may be considered personal data in certain jurisdictions, after installing/enabling the product. It is necessary to collect this data to provide the security functions on this product. Therefore, you cannot disable these features. If you do not want Trend Micro to access this data, you should uninstall and stop using the product.

To see where this data is processed, refer to our list of data centers and authorized data subprocessors and their locations.

Account and License check

DESCRIPTION

This data is collected to check that the license status is updated.

If the user does not want ID Security to collect this data, the user should NOT sign in and should NOT create a Trend Micro Account.

DATA COLLECTED
  • Account profile
    • Trend Micro account email
    • Password
    • Last name
    • First name
    • Language
  • In app purchase information
    • IAP token
    • Purchase time
    • Activation Key
CONSOLE LOCATION

This feature cannot be disabled. If you do not want this data to be collected, please uninstall the application from your device.

CONSOLE SETTINGS

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Notification feature

DESCRIPTION

Trend Micro ID Security uses Amazon SNS web service to send notifications to notify a user for leak events.

We do not store your personal information.

DATA COLLECTED
  • Amazon Resource Name (ARN)
CONSOLE LOCATION

Main Page > Notification Center

CONSOLE SETTINGS

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Integrated modules from third-party service provider:

DESCRIPTION

Trend Micro ID Safe uses Firebase SDK to:

  • collect crash logs in real-time for problems where there may be timing issues and logs may be difficult to collect manually.
  • test messaging/wording changes within ID Safe app.

Analytics to collect data for improving product stability, usability and performance.

DATA COLLECTED

Data collected and feedback by SDK:

  • Age Group
  • App Opens
  • App Store
  • App Updates
  • App Version
  • Country (Location from IP Address)
  • Device Brand
  • Devcie Category
  • Device Model
  • First Launches
  • Gender
  • Interests
  • Instance ID
  • Language
  • Number of Users and Sessions
  • Session Duration
  • OS Version
CONSOLE LOCATION

The feature cannot be disabled. If you do not want this data to be collected, please uninstall the application from your device.

CONSOLE SETTINGS

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Integrated modules from third-party service provider:

DESCRIPTION

Trend Micro ID Security uses AppsFlyer SDK to evaluate the efficiency of ad campaign.

DATA COLLECTED
  • Android ID (Android)
  • Audiences or segments to which an ad campaign is attributed
  • Browser type
  • CPU
  • Device carrier
  • Device ID
  • Device Model
  • Device motion parameters
  • Device Type
  • Download and installations of Applications
  • Google Advertiser ID (Android)
  • IDFA (iOS)
  • IP Address
  • Memory
  • OS Version
  • System language
  • URL from the referring website
  • Time stamp
  • Time zone
  • Type of ads
  • User Agent
  • Webpage or Application from which such ads were displayed
  • Wi-Fi status
CONSOLE LOCATION

The feature cannot be disabled. If you do not want this data to be collected, please uninstall the application from your device.

CONSOLE SETTINGS

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Integrated modules from third-party service provider:

DESCRIPTION

Trend Micro ID Security uses Facebook SDK to improve product stability, usability and performance.

DATA COLLECTED
  • Facebook App ID
  • Google Advertiser ID (Android)
  • IDFA (iOS)
  • App Installs
  • App Launches
  • Facebook SDK Crash Report
  • In App Purchase
  • OS Version
  • IP Address
  • User Agent String
  • Time Zone
  • Device Model
  • Carrier
  • Screen Size
  • Process Core
  • Disk Space
CONSOLE LOCATION

The feature cannot be disabled. If you do not want this data to be collected, please uninstall the application from your device.

CONSOLE SETTINGS

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Configurable Features

Trend Micro ID Security includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.

Search feature

DESCRIPTION

Trend Micro ID Security uses hash value of personal information to determine whether that personal data appears in any data leak.

Trend Micro ID Security stores email address in order to send mail for authentication.

Trend Micro ID Security stores phone number in order to send SMS text message for authentication.

DATA COLLECTED
  • Email address
  • Phone Number
  • Hash value of Email address
  • Hash value of Phone Number
  • Hash value of Credit card number
  • Hash value of Password
CONSOLE LOCATION

Main Page > Quick Search Tab

CONSOLE SETTINGS

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Monitor feature

DESCRIPTION

Trend Micro ID Security stores email address in order to send mail for authentication.

Trend Micro ID Security stores phone number in order to send SMS text message for authentication.

Trend Micro ID Security uses email address to notify a user once the monitoring data have been leaked.

Trend Micro ID Security uses hash value of personal information to constantly monitor whether that personal information has been leaked or stolen.

Trend Micro ID Security stores masked value of personal information to protect customers privacy and provide essential information.

DATA COLLECTED
  • Email address
  • Phone number
  • Hash and masked value of:
    • email address
    • full name
    • birthday
    • phone number
    • city
    • state
    • address
    • username
    • gamer tag
    • passport
    • driver license
    • bank account
    • international bank account number
    • credit card
    • insurance provider
    • insurance account
    • medical ID number
    • DEA number
    • NPI number
    • social security number
    • national identity number
    • tax file number
    • social insurance number
CONSOLE LOCATION

Main Page > Monitor Tab

CONSOLE SETTINGS

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