In Windows 11, you are unable to copy or paste files using the right-click option inside the Trend Micro Vault folder.

Also, creating a new folder using the right-click option just adds a New entry on the File dropdown menu, just like this:

Trend Micro Vault - New Entry

Why did this happen?

Some Trend Micro Vault features in Windows 11 were in development. Our latest program update is now compatible with Windows 11.

How do I fix this?

Update the Trend Micro program manually to get the latest fix for this issue:

  1. Right-click the Trend Micro icon Trend Micro icon in the taskbar notification area, then select Check for Program Updates.

    If you cannot see it, click the Show hidden icons arrow ^ next to the notification area.

    The About Your Software window will appear and check for available updates.

  2. Click Close after seeing Components are up-to-date.

Still having issues? Chat for help!

Start Live Chat!

Comments (0)
Add a comment