In Windows 11, you are unable to copy or paste files using the right-click option inside the Trend Micro Vault folder.
Also, creating a new folder using the right-click option just adds a New entry on the File dropdown menu, just like this:
Why did this happen?
Some Trend Micro Vault features in Windows 11 were in development. Our latest program update is now compatible with Windows 11.
How do I fix this?
Update the Trend Micro program manually to get the latest fix for this issue:
- Right-click the Trend Micro icon
in the taskbar notification area, then select Check for Program Updates.
If you cannot see it, click the Show hidden icons arrow ^ next to the notification area.
The About Your Software window will appear and check for available updates.
- Click Close after seeing Components are up-to-date.
