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Experiencing issues with the 'Open in Pay Guard' button? Here's how to get it working:

Why isn't Pay Guard opening?

This problem typically occurs when certain components of the program are outdated or malfunctioning.

How do I get Pay Guard to work?

Follow these steps to reinstall Trend Micro Security and resolve the issue:

  1. Secure your activation code for reinstallation.
  2. Uninstall your existing Trend Micro software.
  3. Visit the Trend Micro Downloads Page.
  4. Log in with your email and password.
  5. In the Downloads section, click the Download button for your subscription.
  6. Select Download to This Device and follow the prompts to download the installer.
  7. Open the downloaded file to start the installation process.
  8. If prompted by User Account Control, click Yes.
  9. Complete the installation by following the on-screen instructions.
  10. Enter your account information to activate your protection.
  11. Attempt to open Pay Guard once more.
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