You may see this error while installing Trend Micro Antivirus for Mac:

This serial number is for another Trend Micro product

"This serial number is for another Trend Micro product."

Why did this happen?

You may have used a different serial number intended for other products.

How do I fix this?

Download the correct installer file:

Serial numbers follow a different format depending on how you acquired the program.

Note: If you do not see your macOS version on the table above, it means you can no longer install Trend Micro Antivirus on macOS High Sierra (10.13) and below. We recommend upgrading your Mac to its latest version so you can experience the full features of Antivirus for Mac.

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