Learn how to use Trend Micro Mobile Security to get rid of fake cleaner apps installed on your Android device.

What are Potentially Unwanted Cleaner Applications?

Potentially Unwanted Cleaner Apps are apps or software that claim to optimize or clean your mobile device, promising to remove junk files, free up storage space, or improve performance. However, these apps often exhibit questionable behavior and may not deliver the promised benefits. Below are their typical behaviors:

  • It shows fake alerts and error messages.
  • It displays excessive and hard-to-remove ads and notifications.
  • It tricks you with fake cleaning results.
  • It gathers information without asking you.
  • It does not improve device performance or storage space.

How can I remove fake cleaner apps with Trend Micro?

  1. On your device, open the Mobile Security app.
  2. Tap Security Scan, then tap Scan Now.
  3. Trend Micro will show the detected fake cleaner apps. Tap Uninstall to remove the app, or tap Keep App if you think the app is safe.

    Click Details if you want to know more about the detected app.

How do I prevent this from happening?

Follow these simple best practices to keep you safe from fake cleaner apps.

  • Download apps from trusted sources like Google Play Store.
  • Avoid granting unnecessary app permissions.
  • Keep your device and apps updated.
  • Do not engage with suspicious ads and notifications.
  • Check app reviews and ratings to ensure it's safe.
  • Regularly check and uninstall unfamiliar apps.
  • Report suspicious apps to the App Store or contact Trend Micro Support for further help.
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