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Can't open Google or other websites when your Trend Micro VPN is active? Follow these steps to solve the problem quickly.

Why can't I access websites with Trend Micro VPN?

If you're seeing a message that says "The connection to google.com is not secure," it's likely due to a problem with your VPN’s connection settings.

  • The "wgclient" service may not be connected properly.
  • Your network settings might be blocking the VPN.

How do I get my VPN to work with websites?

Here’s a quick guide to get you back online:

  1. Flush Your DNS: This clears out old and possibly incorrect internet address records from your computer. To do this:
    1. Open Command Prompt as administrator.
    2. Type "ipconfig /flushdns" and press ENTER.
    3. Check if you see a message that says "Successfully flushed the DNS Resolver Cache."
  2. Reset Winsock Catalog: Resetting Winsock fixes issues with your network connection settings. To reset Winsock:
    1. In the same Command Prompt window, type "netsh winsock reset" and press ENTER.
    2. Restart your computer to complete the reset.

Still can’t open websites after completing the steps above? Contact Trend Micro Support for further assistance.

Keywords: Trend Micro VPN issue, VPN not working, cannot access websites, VPN connection error, Trend Micro help
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