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Can't open Google or other websites when your Trend Micro VPN is active? Follow these steps to solve the problem quickly.

Why can't I access websites with Trend Micro VPN?

If you're seeing a message that says "The connection to google.com is not secure," it's likely due to a problem with your VPN’s connection settings.

  • The "wgclient" service may not be connected properly.
  • Your network settings might be blocking the VPN.

How do I get my VPN to work with websites?

Here’s a quick guide to get you back online:

  1. Flush Your DNS: This clears out old and possibly incorrect internet address records from your computer. To do this:
    1. Open Command Prompt as administrator.
    2. Type "ipconfig /flushdns" and press ENTER.
    3. Check if you see a message that says "Successfully flushed the DNS Resolver Cache."
  2. Reset Winsock Catalog: Resetting Winsock fixes issues with your network connection settings. To reset Winsock:
    1. In the same Command Prompt window, type "netsh winsock reset" and press ENTER.
    2. Restart your computer to complete the reset.
Keywords: Trend Micro VPN issue, VPN not working, cannot access websites, VPN connection error, Trend Micro help
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