This article provides a step-by-step guide on permanently deleting your Trend Micro Account registered on your Trend Micro ID Protection mobile application installed on your Android phone/tablet or iPhone/iPad.
Permanently delete your Trend Micro Account
- Open your Trend Micro ID Protection mobile app.
- At the lower-right corner, tap Account.
- Tap Trend Micro Account.
- Select Account options.
- Tap Delete Account to proceed.
Can I still recover my Trend Micro Account after deleting it?
No, all your data connected to your account will be deleted. You will not be able to reactivate or recover your unused subscriptions. To prevent future charges, we strongly advise you to turn off the automatic renewal or cancel your subscription.
I was asked to contact support to delete my account
For multiple product subscriptions such as Maximum Security, Premium Security, and Device Security, all devices registered under your account will lose protection after the account removal. To resolve this, tap Contact Support and fill out the form on the next page. We will provide a ticket number, and our support representative will reach out to you via email.
