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You may have noticed that certain programs appear to run slowly when Trend Micro is enabled.

Why did this happen?

We found a problem with how Trend Micro handles network settings. This issue is causing some of your computer programs to have trouble communicating with each other, and as a result, it's slowing down your overall performance.

How do I fix this?

Run the hotfix below:

  1. Click the button below to download the hotfix:

    Download Hotfix

  2. Double-click Ti_1780_win_en_ForceSN_hfb0001.
  3. Click Yes when the User Account Control window appears.
  4. Follow the prompts to install the hotfix.
  5. Restart your computer to apply the changes.
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