Trend Micro licenses purchased in retail stores for customers in New Zealand and Australia often prompt a screen asking to authorize automatic renewal during activation. This guide will help you activate Trend Micro subscriptions without opting in for auto-renewal and is applicable to the following products: Device Security, Device Security Pro, Device Security Advanced, Device Security Ultimate, Premium Security Suite, Maximum Security, Internet Security and Antivirus+ Security, Mobile Security or Trend Micro VPN.
Activating Your Subscription for the First Time
- Visit the Trend Micro Activation Portal here: https://account.trendmicro.com/setup/landing.
- Select the Get Started button.
- Create a Trend Micro Account with your email or phone, then click Next.
- Set up a secure password, and proceed by clicking Next.
- Enter your First and Last Name to complete your profile, then click Next.
- Input your activation code and agree to the License Agreement to activate.
When prompted for auto-renewal, simply close the page and sign in to your account to download your subscription.
Bypassing Auto-Renewal After Installation
If you're prompted for auto-renewal again after installing Trend Micro, here's how to bypass it:
- Right-click the Trend Micro icon in your system tray.
- Select Close Window to dismiss the auto-renewal prompt.
- Open Trend Micro to check your protection status.
Updating Your Activation Code as an Existing User
- Visit the Trend Micro Activation Portal here: https://account.trendmicro.com/setup/landing.
- Press the Get Started button and log in.
- Enter your new activation code and accept the License Agreement.
Upon closing the auto-renewal prompt, ensure to update your subscription details on your devices. Consult the following instructions for guidance:
