How to Open Trend Micro Diagnostic Toolkit

The Trend Micro Diagnostic Toolkit (DTK) is a tool that helps with basic troubleshooting and collecting debug logs. Here's how you can open it:

For Windows

1. Press the Windows key and the R key on your keyboard at the same time. This will open the Run window.
2. In the Open field of the Run window, type supporttool.exe and click OK.
3. When the User Account Control window appears, click Yes.
4. The Trend Micro Diagnostic Toolkit will open.

For Mac

1. Using Finder:
1. Go to the Applications folder in Finder.
2. Find the Trend Micro folder.
3. Click on the Trend Micro Diagnostic Toolkit to open it.
2. Using Spotlight Search:
1. Use the Spotlight Search feature to look for Trend Micro Diagnostic Toolkit.
2. Click on the search result to open the toolkit.

Note: Trend Micro Diagnostic Toolkit is automatically installed with Maximum Security, Internet Security, Antivirus+ Security, and Antivirus for Mac, so there's no need for a separate installation.