For Android and iOS users who relied on the Lost Device Protection in Trend Micro Mobile Security to manage lost or stolen devices, please note that this feature will be discontinued by October 2025.
Learn more about what this means for you below and how to keep your device safe.
What is End of Support?
End of Support means a feature will no longer get updates or help from the developer.
What is Lost Device Protection?
Lost Device Protection is a feature in Mobile Security that helps find lost phones and protect data. Users can remotely trigger actions like location tracking, alerts, device locking, data wiping, and photo capture.
What Happens After Lost Device Protection Support Ends?
After updating Trend Micro Mobile Security for Android or iOS, the Lost Device feature will no longer be available.
Exploring Alternative Solutions: How to Stay Protected
To keep your phone safe after Lost Device Protection ends, use your phone’s native tracking features:
- For iPhone users: Use Apple’s built-in Find My feature.
- For Android users: Use Google’s Find My Device feature through the Find Hub.
- For some brands (like Samsung): Use the manufacturer’s locator service for extra features.
What You Should Do Next
Set up your preferred alternative solution before October 5, 2025. Make sure your phone’s location services are turned on.