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When checking the program's expiry date, it shows the incorrect month, day and year.

Why did this happen?

You may have just renewed your subscription and the Trend Micro program usually updates its subscription information within 24 to 48 hours.

What should I do next?

Wait for at least 2 days for it to update on your program and Trend Micro account.

It remains unchanged after 2 days.

You may have a new serial number for your subscription. Activate the new serial number you will see on the Order Confirmation Email.

If you see a "Serial Number works for another edition" error message, you may have purchased a different version from the one installed on your computer.

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