Reinstalling Trend Micro Mobile Security on an Android phone or tablet helps fix application issues and failed installations.
- Uninstall Mobile Security:
- Open the Mobile Security app.
- Tap icon, then select Settings . Tap Uninstall from the list.
- When prompted, provide your password to continue.
- Tap OK.
- Download, install, and activate Mobile Security:
- Open the Play Store app.
- In the Search field, type Trend Micro Mobile Security, then tap .
- Tap Install.
- Wait for the installation to finish, then tap Open.
- Read the Privacy and Personal Data Collection Disclosure, tap ‘I agree to share user usage data to help improve this app’, then Accept and Continue.
- At the lower-right corner, tap Buy / Activate.
- Reactivate your subscription:
- Use an Activation Code
- Sign In to Use Existing License
- Click the button below to download Trend Micro from Play Store.
- Tap Install.
- Wait for the installation to finish, then tap Open.
- Read the Privacy and Personal Data Collection Disclosure, tap ‘I agree to share user usage data to help improve this app’, then tap Accept and Continue.
- At the lower-right corner, tap Buy / Activate.
- Reactivate your subscription:
- Use an Activation Code
- Sign In to Use Existing License