You notice that the Trend Micro Toolbar icon is grayed out on Google Chrome.
Why did this happen?
- The Trend Micro Toolbar is not updated.
- Your Trend Micro program is turned off.
- No Trend Micro program is installed on your computer.
How do I fix this?
- Open Trend Micro to enable the program.
If there is no program installed, download the installer here.
- Right-click the Trend Micro Toolbar icon on Google Chrome.
- Select Remove from Chrome..., then click Remove.
- Download the latest Trend Micro Toolbar installer here.
- Click Add to Chrome.
- Click Add extension when the next pop up window appears.
You’ll get another pop up telling you you’ve successfully installed the toolbar: