You notice that the Trend Micro Toolbar icon is grayed out on Google Chrome.

Trend Micro Toolbar is grayed out

Why did this happen?

  • The Trend Micro Toolbar is not updated.
  • Your Trend Micro program is turned off.
  • No Trend Micro program is installed on your computer.

How do I fix this?

  1. Open Trend Micro to enable the program.

    If there is no program installed, download the installer here.

  2. Right-click the Trend Micro Toolbar icon on Google Chrome.
  3. Select Remove from Chrome..., then click Remove.
  4. Download the latest Trend Micro Toolbar installer here.
  5. Click Add to Chrome.
  6. Click Add extension when the next pop up window appears.

    You’ll get another pop up telling you you’ve successfully installed the toolbar:

    Success Notification in Adding Trend Micro Toolbar in Chrome

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