You see this error message when installing the Trend Micro program on Windows:
"Installation Incomplete. Error code #1603, 3002, 0xe01a000f"
Why Did This Happen?
One or more of the these necessary background services on your computer are not working:
- Base Filtering Engine (service name: BFE)
- Cryptographic Services (service name: CryptSvc)
What Should I Do Next?
Follow these simple steps to fix the issue:
- Log onto your computer using an account with administrator privileges.
- Run the Firewall Recovery Tool to repair Windows Firewall problems.
- After restarting, run the installer again.