Incompatible Software Found Error in Trend Micro Security on Windows

You see this error while installing Trend Micro Security on your Windows computer:

"Incompatible Software Found"

Why Did This Happen?

The installer needs to remove a conflicting third-party security software.

Why You Need to Remove the Other Software

Having more than one antivirus or conflicting software installed at the same time can cause:

• Performance issues (programs may compete for system resources)
• Internet or application problems (security programs may block each other's connections)
• Reduced protection (antivirus programs can interfere with each other’s scans)
• Installation or update errors (each program may prevent the other from installing or updating properly)

Removing the conflicting software ensures that Trend Micro can install smoothly and protect your computer effectively.

How to Uninstall the Incompatible Software

1. Click the Start ⊞, then go to Settings > Apps > Apps & Features. You can also access it via the shortcut button below:

   Windows Apps & Features

2. Click the program mentioned on the error message, then select Uninstall.
3. Follow the instructions on the screen.
4. Click the Trend Micro installer again to continue the installation.

Note: The uninstallation process of these conflicting programs and the time consumed will depend on how many files they contain.

See also

• How to Remove Programs Incompatible with Trend Micro Security on Windows PC/li>