You've encountered the following error message while installing Trend Micro on your Windows computer:
"Installation Incomplete. Error code #0, 1009, 0x0000000"
Why Did This Happen?
Your computer may have a rootkit infection that prevents the installer to continue.
What Should I Do Next?
Follow these simple steps to fix the issue:
- Log onto your computer using an account with administrator privileges.
- Scan your computer with Trend Micro Anti Threat Toolkit to get rid of rootkits and other malware infection.
- Restart your computer, then run the installer again.