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Installation Stopped, Access Windows Installer Service Error on Trend Micro

LAST UPDATED: JAN 22, 2025

You've encountered the following error message while installing Trend Micro on your Windows computer:

"Installation Stopped.
Restart your computer to access the Windows Installer Service."

Why Did This Happen?

The installer cannot access the Windows Installer Service.

What Should I Do Next?

Set Windows Installer Service to Automatic:

Close the installer, then restart your computer.
Download Automatic.zip here.
Open Automatic.zip, then click Automatic.bat.
Click Yes when the User Account Control window appears.
In the Command Prompt window, type yes.
Press any key to continue.
Restart your computer, then install the program again.

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