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You've encountered the following error message while installing Trend Micro on your Windows computer:

"Installation Stopped
Your computer does not meet all of the installation requirements, so the installer must stop. Please make the following changes and try again:
Update Microsoft Windows"

Why Did This Happen?

Your Windows does not have the necessary Microsoft updates needed to install the program.

What Should I Do Next?

Check for Windows Updates:

  1. Click the Start ⊞, then go to Settings > Update & Security > Windows Update. You can also access it via the shortcut button below:

    Windows Update

  2. Click Check for updates.

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  • Remote Assistance: Our certified technicians will manage your installation from start to finish, remotely. Sit back and relax; we ensure a seamless setup without stepping out of your door.
  • Available 24/7: Contact us any time, day or night, to schedule your installation.
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