Trend Micro Security for Windows Did Not Detect or Clean Threats

You notice your Trend Micro program did not clean or detect threats on your Windows computer recently.

Why did this happen?

Your Trend Micro program is not yet updated to its latest version.

What should I do next?

Always check if your program is up-to-date.

1. STEP 1: Manually check your program from updates.
   1. Right-click the Trend Micro icon in the taskbar's notification area, then select Check for Program Updates.
   2. If the icon is hidden, click the Show hidden icons (^) arrow next to the notification area.
   3. A window will appear checking for updates. Once it's done, click Close.
2. STEP 2: Run a Full Scan.
   1. Open Trend Micro,then click the arrow beside the Scan tool.
   2. Select Full Scan.

      

You can also run these FREE Trend Micro Anti-Malware Tools to check for other threats lurking on your computer.