Learn how to restore your computer to factory settings after virus infection.


We recommend that you print out this document or bookmark this page before proceeding because you will be asked to restart your computer during the procedure.

Reset PC to its Factory Settings

  1. Open Windows Reset Settings:
    1. Click this button below to download


    2. Open, and then click RestoreWin10.bat.

      Factory resetting Windows 10 will reinstall Windows 10, change the PC settings to their defaults, and remove all your files.

  2. If you want to reset Windows 10 quickly, you can choose Just remove my files. Your files and data will be removed quickly and some data might remain recoverable using special software even after Windows 10 has been restored to factory settings.

    Just remove my files

    Before clicking the Reset button on the next step, you might not be able to cancel the factory reset process. Make sure your Windows 10 laptop or desktop PC is plugged in and is not running on battery.

  3. Click the Reset button to start restoring Windows 10 to factory settings and follow the instructions.

    Reset Ready

    In the resetting process, you might be asked to accept the Windows license and enter details such as PC name.


    After Windows 10 factory reset process has been completed, you can now use it as a new computer.

Keep your Computer Healthy

Install Trend Micro Maximum Security to maintain a healthy PC and to prevent virus infection.

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