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After clicking Do not show this again on a Trend Micro promotional pop-up, it keeps coming back.

Why did this happen?

A Trend Micro component (a browser checking scheduler) encountered a problem disabling the pop-up.

How do I fix this?

Trend Micro has already released program updates to resolve this issue. If you see a Restart Required pop-up from Trend Micro, click Restart Now to install the updates.

You can also download the update manually by following these steps:

  1. Right-click the Trend Micro icon Trend Micro icon in the taskbar notification area, then select Check for Program Updates.

    Check for Trend Micro Program Updates on Windows

    If you cannot see it, click the Show hidden icons arrow ^ next to the notification area.

    The About Your Software window will appear and check for available updates.

    Wait as Trend Micro installs an update on Windows

  2. Click Close after seeing Components are up-to-date.
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