How to remove Potentially Unwanted Applications on Windows

What is a Potentially Unwanted Application?

Potentially Unwanted Applications, or PUAs, are programs installed in devices that may pose risks on user security and/or privacy. They do not completely state their function and are often installed without your knowledge.

How does PUA behave?

• Piggybacks (installs itself) to other legitimate programs during installation
• Displays excessive advertisements
• Collects information without your consent
• Exaggerated or bogus notifications
• Lack of control for users
• Runs processes that consume computer resources
• Difficult to uninstall

How do I get rid of PUAs?

Remove these programs manually:

1. Click the Start ⊞, then go to Settings > Apps > Apps & Features. You can also access it via the shortcut button below:

   Windows Apps & Features

2. Select the program that matches the descriptions above, then click Uninstall.
3. Remove all PUAs on your Internet browsers.

How do I prevent this from happening?

Enable the Automatically delete potentially unwanted applications feature on your Trend Micro program:

1. Open Trend Micro, then click Settings .

   

2. Click Security & Tuneup Controls, then click on Scan Preferences.

   

3. Put a check beside Automatically delete potentially unwanted applications.

   

4. Click Apply, then click OK to save the changes.

See also

• How to get rid of suspicious browser extensions