Know what to do when you cannot sign in to the Trend Micro Account online portal.
Why did this happen?
- Your phone number, email address or password is incorrect.
- Your Google Account or Apple Account details is incorrect.
How do I fix this?
- Retype your phone number, email address and your password.
- Ensure you have access and can log in to your Google Account or Apple Account.
I bought the program through Best Buy
Contact Best Buy Geek Squad to get your account details.
I bought the program through an Internet Service Provider
Contact your ISP for your account details.
Still having issues?
Get more help through our Technical Support.