For Japanese customers looking for help with Facebook Privacy Scan, refer to this article:

How to check your Facebook privacy settings using Trend Micro Privacy Scanner

SafeSync for Home has reached its End of Life and/or End of Service. We recommend you to uninstall it.

NOTE: Safesync for Enterprise is not affected by EOS/EOL.

When did it reach its EOL/EOS?

  • End of Life: January 31, 2016
  • End of Service: January 31, 2017

Why was SafeSync for Home discontinued?

Trend Micro cannot feasibly adapt/update the service to meet the changing consumer needs, environment, and IT usage.

What happens to the stored files?

You can no longer access the files. All data stored in Cloud Storage has been purged.

I have more questions

Reach out to our Support Team for assistance.

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