If you've noticed the new Trend Companion icon on our Trend Micro Help Center page, this guide will help you understand and use Trend Companion effectively.
What is Trend Companion?
Trend Companion is an AI-powered assistant in our Help Center. It answers your questions about Trend Micro Home and Home Office products and services quickly and accurately.
How Does Trend Companion Work?
Using advanced machine learning, Trend Companion understands your questions and finds the most relevant information in our Help Center. It learns from each interaction, improving its responses over time.
How Do I Use Trend Companion?
- Go to our Contact Support Page.
- Click the 💬 bubble at the bottom right.
- Click the Send us a message button.
- Type your questions or concerns in the Message field.
- Trend Companion will provide an answer. When finished, simply type "Bye" to end the conversation.
What data does Trend Companion collect?
Trend Companion only collects data related to your conversational history to improve its service.
For more information on how Trend Micro processes your data and for what purposes, please review our Global Privacy Notice.
