Trend Micro ID Protection Privacy and Data Collection Notice

A user can query a URL to see if it is dangerous.

ID Protection Extension integrates with WRS to check if URL(s) is safe and records the encrypted inquiry message, metadata, and checks result in ID Protection database for statistics and research.

ID Protection Extension can’t directly get any user’s personal information from hashed/encryption user ID in Trend Micro side.

• URL(s)
• User Agent
• IP Address
• Hashed/encrypted User ID: Random hashed ID for browser extension

This feature cannot be disabled. If the user does not wish share their data, the user should not use the function.

If the user does not want ID Protection to collect this data, the user should NOT sign in and should NOT create a Trend Micro Account.

Account profile

• Trend Micro account email
• Password
• Last name
• First name
• Language

This feature cannot be disabled. If the user do not want this data to be collected, email idp-support@trendmicro.com.

ID Protection uses hash value of personal information to determine whether that personal data appears in any data leak.

ID Protection stores email address/phone number to send mail/text message for authentication. We do not store your other personal information.

• Email address
  • Hash value of email address
• Phone Number
  • Hash value of phone number
• Social Media Account
  • Facebook:
    https://www.facebook.com/business/gdpr
  • Google:
    https://policies.google.com/privacy
  • Instagram:
    https://help.instagram.com/15583370790038

• Home Screen > Side Bar > Data Leak Checker

ID Protection uses email address/ phone number to notify a user once the monitoring data have been leaked.

ID Protection uses hash value of personal information to constantly monitor whether that personal information has been leaked or stolen.

ID Protection stores masked value of personal information to protect customers privacy and provide essential information.

• Email address
• Phone number
• Hash and masked value of
  • email address
  • phone number
  • name
  • address
  • passport
  • driver's license
  • credit card
  • social security number
  • bank account
  • national insurance number
  • social insurance number
  • tax file number
• Social Media Account
  • Facebook:
    https://www.facebook.com/business/gdpr
  • Google:
    https://policies.google.com/privacy
  • Instagram:
    https://help.instagram.com/15583370790038

• Home Screen > Side Bar > Identity > Personal Identity Monitoring
• Home Screen > Side Bar > Identity > Social Media Account Monitoring

• Home Screen > Header > Delete Monitoring

Users can use ID Protection Extension to block specific website elements if they consider them unwanted ads. The backend database records the DOM elements that they have selected for their custom pattern.

ID Protection Extension can’t directly get any user’s personal information from hashed/encryption user ID in Trend Micro side.

• DOM element
• Hashed/encrypted User ID: Random hashed ID for browser extension

• Right button on website > ID Protection > Block Page Elements

• Extension Side Panel > Setting Page > Unwanted Ads > Block Page Elements

This data is collected to improve usability and customer experience.

If the user does not want ID Protection to collect their data, the user should NOT provide any data here, and the user should close the dialog box.

• Encrypted user website login ID
• Encrypted password
• Plain text URL

• Open browser > visit website sign in page (ex: Facebook) > type website account name and password

• Open browser > visit website sign in page (ex : Facebook) > type website account and password > click Save Now button

This data is collected to improve usability and customer experience.

If the user does not want ID Protection to collect their data, the user should NOT provide any data here, and they should close this dialog box.

• Encrypted user website login ID
• Encrypted password
• Plain text URL

• Home Screen > Side Bar > Vault
• ID Protection browser extension

• Home Screen > Side Bar > Vault >Password tab>Add Password
• ID Protection browser extension > Vault > Add Password

This data is collected to improve usability and customer experience.

If the user does not want ID Protection to collect their data, the user should NOT provide any data here, and they should close this dialog box.

• Encrypted user notes

• Home Screen > Side Bar > Vault

• Home Screen > Side Bar > Vault > Secure note tab > Add note

When the user registers to ID Protection, we will ask you to provide us the "Connect with Google" permission to connect to your gmail. This method provides secure access to your email inbox.

ID Protection stores OAUTH2 for secured authorization. We don’t have any access to your password.

ID Protection does not collect any email content. We will store the services you interact with and what personal information that service has.

Email’s metadata

• subject
• sender
• email date
• interacted service
• activity

• Home Screen > Side Bar > Digital Footprint

• Home Screen > Side Bar > Vault > Digital Footprint > Unlink My Google Account

This data is collected to identify customer accounts for support purposes.

If the user does not want ID Protection to collect their data, the user should NOT click the Send Troubleshooting log button.

• Trend Account email
• Product debug logs and dumps
• Windows system information
• Windows system event logs

• Mobile: Main UI > Settings
• Browser Extension: About page

• Mobile: Main UI > Settings > Send troubleshooting log
• Browser Extension: About page > Collect Logs