Default Collection
ID Protection automatically collects and transmits the following data, some of which may be considered personal data in certain jurisdictions, after installing/enabling the product. It is necessary to collect this data to provide the security functions on this product. Therefore, you cannot disable these features. If you do not want ID Protection to access this data, you should uninstall/ stop using the product.
To see where this data is processed, below is the data centers and authorized data subprocessors and their locations.
- Amazon Web Services – US & Japan
- Trend Micro – US
- Google – Global
Web Protection
(Browser Extension only)
DESCRIPTION |
A user can query a URL to see if it is dangerous. ID Protection Extension integrates with WRS to check if URL(s) is safe and records the encrypted inquiry message, metadata, and checks result in ID Protection database for statistics and research. ID Protection Extension can’t directly get any user’s personal information from hashed/encryption user ID in Trend Micro side. |
---|---|
DATA COLLECTED |
|
FEATURE LOCATION |
This feature cannot be disabled. If the user does not wish share their data, the user should not use the function. |
Configurable Features
ID Protection includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.
Trend Micro Account
DESCRIPTION |
If the user does not want ID Protection to collect this data, the user should NOT sign in and should NOT create a Trend Micro Account. |
---|---|
DATA COLLECTED |
Account profile
|
FEATURE LOCATION |
This feature cannot be disabled. If the user do not want this data to be collected, email idp-support@trendmicro.com. |
Data Leak Checker feature
DESCRIPTION |
ID Protection uses hash value of personal information to determine whether that personal data appears in any data leak. ID Protection stores email address/phone number to send mail/text message for authentication. We do not store your other personal information. |
---|---|
DATA COLLECTED |
|
FEATURE LOCATION |
|
Identity
DESCRIPTION |
ID Protection uses email address/ phone number to notify a user once the monitoring data have been leaked. ID Protection uses hash value of personal information to constantly monitor whether that personal information has been leaked or stolen. ID Protection stores masked value of personal information to protect customers privacy and provide essential information. |
---|---|
DATA COLLECTED |
|
FEATURE LOCATION |
|
FEATURE SETTINGS |
|
Block Page Elements
(Browser Extension only)
DESCRIPTION |
Users can use ID Protection Extension to block specific website elements if they consider them unwanted ads. The backend database records the DOM elements that they have selected for their custom pattern. ID Protection Extension can’t directly get any user’s personal information from hashed/encryption user ID in Trend Micro side. |
---|---|
DATA COLLECTED |
|
FEATURE LOCATION |
|
FEATURE SETTINGS |
|
Password Recording
(Browser Extension only)
DESCRIPTION | This data is collected to improve usability and customer experience. If the user does not want ID Protection to collect their data, the user should NOT provide any data here, and the user should close the dialog box. |
---|---|
DATA COLLECTED |
|
FEATURE LOCATION |
|
FEATURE SETTINGS |
|
Passwords
DESCRIPTION |
This data is collected to improve usability and customer experience. If the user does not want ID Protection to collect their data, the user should NOT provide any data here, and they should close this dialog box. |
---|---|
DATA COLLECTED |
|
FEATURE LOCATION |
|
FEATURE SETTINGS |
|
Secure Notes
DESCRIPTION |
This data is collected to improve usability and customer experience. If the user does not want ID Protection to collect their data, the user should NOT provide any data here, and they should close this dialog box. |
---|---|
DATA COLLECTED |
|
FEATURE LOCATION |
|
FEATURE SETTINGS |
|
Digital Footprint (Preview)
DESCRIPTION |
When the user registers to ID Protection, we will ask you to provide us the "Connect with Google" permission to connect to your gmail. This method provides secure access to your email inbox. ID Protection stores OAUTH2 for secured authorization. We don’t have any access to your password. |
---|---|
DATA COLLECTED |
ID Protection does not collect any email content. We will store the services you interact with and what personal information that service has. Email’s metadata
|
FEATURE LOCATION |
|
FEATURE SETTINGS |
|
Troubleshooting logs
DESCRIPTION |
This data is collected to identify customer accounts for support purposes. If the user does not want ID Protection to collect their data, the user should NOT click the Send Troubleshooting log button. |
---|---|
DATA COLLECTED |
|
FEATURE LOCATION |
|
FEATURE SETTINGS |
|
Integrated modules from third-party service provider
ID Protection uses third-party source to improve product stability, usability, and performance.
Tool/Provider | Link to Privacy Policy |
---|---|
Google Analytics | https://policies.google.com/privacy |
2FA Directory | https://2fa.directory/privacy/ |